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Our Assistant Case Manager provides support to the counseling team and serves as our front desk associate. We are located on site at the East County (Simi Valley) Courthouse

Who We Are:

GEO provides complementary, turnkey solutions for numerous government partners worldwide across a spectrum of diversified correctional and community reentry services. From the development of state-of-the-art facilities and the provision of management services and evidence-based rehabilitation to the post-release reintegration and supervision of individuals in the community, GEO offers fully diversified, cost-effective services that deliver enhanced quality and improved outcomes.

Why Work for GEO:

• At GEO, we believe that diversity in our workforce and the inclusion of a variety of views, perspectives, and backgrounds are integral parts of our company's success.
• We believe that work is more than a place you go every day. It is about being inspired and motivated to achieve extraordinary things.
• Employee benefits play an important role in making The GEO Group a great place to work. At GEO, we believe in the three pillars of employee wellbeing: physical, emotional, and financial. With comprehensive benefits and competitive wages, we trust that you will find all the resources you need here to be successful.

Summary:

The Assistant Case Manager provides case management and customer service support for the Reentry Center. Performs participant check-in procedures and assists case managers with case coordination and documentation. Learns, uses and models principles of the "What Works" system through evidence-based practices in all interactions with participants and other staff members.

Primary Duties and Responsibilities

• The Assistant Case Manager provides checks-in all participants entering the facility. May complete drug screens according to assigned random schedule for each participant check-in.
• May perform breath analysis on each participant who enters the facility for any purpose and provides a written or computerized result.
• The Assistant Case Manager completes initial intake process with participants to completion, including intake paperwork, input into Company database, and assignment of groups and other services.
• Provides general office administration duties, including answering phones. Provides general customer service to all who enter the facility, including participants, customers and the general public.
• The Assistant Case Manager assists case managers with case coordination, communication with appropriate official agencies, and preparation and distribution of reports.
• Files, prepares charts and performs data entry as assigned.
• The Assistant Case Manager may collect participant payments, post payments on Company database, and make daily cash deposits. * May be responsible for office opening and closing procedures.
• May be responsible to install and/or de-install electronic monitoring equipment on participants, and forward documentation to the appropriate agencies and the Company monitoring center.
• May transport participants to the center, community service events, job fairs, employment centers, clinics, etc. using Company vehicle.
• May clean electronic home monitoring (EHM) equipment.
• May facilitate orientation and psycho-educational/behavior modification groups on a weekly basis. Documents participants' attendance, participation and progress in Company database.
• Performs other duties as assigned.

Minimum Requirements

• High school diploma required.
• Two (2) years college coursework in Human Services or business discipline preferred.
• Minimum of six (6) months experience in Human Services field with direct participant services preferred.
• Minimum of six (6) months experience working with minority populations preferred.
• Good customer service skills.
• Effective communication skills with internal and external contacts at all levels.
• Good organizational skills and attention to detail.
• Solid computer skills and proficiency with MS Word and Excel.
• Basic database skills.
• Basic math skills.
• Bilingual in English/Spanish preferred, but not mandatory